Terms and Conditions

kdcenterprise.in is a subsidiary of KDC Enterprise.
This privacy policy sets out how kdcenterprise.in uses and protects any information that you give kdcenterprise.in when you use this website.
kdcenterprise.in is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
kdcenterprise.in may change this policy from time to time by updating this page.

What we Collect

• Name
• contact information including email address
• Information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address, which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

Any Personal Information which kdcenterprise.in collects and which we may use in an aggregated format ensuring you are not individually identified is our property. kdcenterprise.in may use it, in its sole discretion and without any compensation to you, for any legitimate purpose including (without limitation) the commercial sale thereof to third parties.

Shipping & Delivery Policy

For domestic buyers, orders are shipped through registered domestic courier/transport companies and /or speed post only. Orders are shipped within 72 hours, if the goods are in stock. If the product is on back order, then the lead time will be 45 Days. kdcenterprise.in is not liable for any delay in delivery by the courier/Transport company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within specified lead time from the date of the order and payment. Delivery of all orders will be to registered address of the buyer as per the Bank/credit/debit card only at all times (Unless specified at the time of Order). kdcenterprise.in is in no way responsible for any damage to the order while in transit to the buyer.

Shipping & Delivery Policy (Services)

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our store on kdcenterprise.in

Pre-installation Requirements

Pre Installation requirement like Electricity with proper Earthing, Stabilier/CVT, Civil Works or any other requirements like consumable to operate the Equipment to be arranged by the buyer at their cost.

Warranty

kdcenterprise.in provides warranty on Equipment’s as per the Manufacturer guideline on every item we sell. However there is no Warranty for Spares and Consumables
The warranty is a warranty against any manufacturing defects.
Please remember that the warranty specifically covers manufacturing defects only and does not include wear and tear and/or abuse.
The warranty claim MUST be accompanied by the Installation Report of the product and the tax invoice issued by an authorized reseller/dealer.
You may approach the reseller or dealer for assistance or mail the Company directly at support@kdcenterprise.in
Claims without valid invoices & Installation Report will not be entertained. Liability is limited to repair or replacement of the product based on our discretion and judgement.
Warranty claims can be processed only at our Head Office.
kdcenterprise.in retains the right to reject any claim at its sole discretion.

Cancellation Policy

kdcenterprise.in believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
• Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the warehouse and they have initiated the process of shipping them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• No cancellations are entertained for those products that kdcenterprise.in marketing team has obtained on special package or festival Offers. These are limited occasion offers and therefore cancellations are not possible.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 24 hours of receipt of the products.

Refund Policy

kdcenterprise.in does not have any refund policy, unless the product received by the customer is defective or damaged, kdcenterprise.in will repair or replace the product, after inspecting and validating the claim.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by kdcenterprise.in and while our endeavour is to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of kdcenterprise.in, We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, kdcenterprise.in takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.